Locating warranty information, Ocating warranty information – HP Z2 G9 Mini Workstation User Manual

Page 33

Advertising
background image

Note any add-on options.

Note the operating system.

Note any third-party hardware or software.

Note the details of any blinking lights on the front of the computer (tower and desktop configurations) or

on the side of the computer (all-in-one configurations).

Note the applications that you were using when you encountered the problem.

NOTE:

When you call in for service or support, you might be asked for the product number of the computer

(for example: PS988AV). If the computer has a product number, it is usually located next to the 10- or 12-

digit serial number of the computer.

For a support phone number, go to

http://www.hp.com/support

, select Contact Support, and then follow the

on-screen instructions.

Locating warranty information

If you did not receive a printed warranty with your computer, you can locate warranty information in other

ways.

1.

Select the Start button, select Help and Support, and then select HP Documentation.

– or –

2.

Go to

http://www.hp.com/go/orderdocuments

.

IMPORTANT:

You must be connected to the internet to access the latest version of the warranty.

HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty.

NOTE:

For sales information and warranty upgrades (HP Care Packs), call your local authorized service

provider or dealer.

Locating warranty information

27

Advertising