Locating warranty information, Ocating warranty information – HP Z2 G9 Mini Workstation User Manual
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●
Note any add-on options.
●
Note the operating system.
●
Note any third-party hardware or software.
●
Note the details of any blinking lights on the front of the computer (tower and desktop configurations) or
on the side of the computer (all-in-one configurations).
●
Note the applications that you were using when you encountered the problem.
NOTE:
When you call in for service or support, you might be asked for the product number of the computer
(for example: PS988AV). If the computer has a product number, it is usually located next to the 10- or 12-
digit serial number of the computer.
For a support phone number, go t
on-screen instructions.
Locating warranty information
If you did not receive a printed warranty with your computer, you can locate warranty information in other
ways.
1.
Select the Start button, select Help and Support, and then select HP Documentation.
– or –
2.
Go t
IMPORTANT:
You must be connected to the internet to access the latest version of the warranty.
HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty.
NOTE:
For sales information and warranty upgrades (HP Care Packs), call your local authorized service
provider or dealer.
Locating warranty information
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