HP 3150 EN - Manual (Page 174)

172 Troubleshooting EN
When the product is
connected to the
network using an HP
JetDirect print server,
you receive one of these
messages:
z “The configuration
wizard did not find
your HP LaserJet
3150 All in One on
the network.”
z
“The configuration
wizard was unable to
find an All in One at
the specified
address.”
z
“The JetDirect model
found at the specified
address does not
support All in One
devices.”
The print server you are
using is not one of the
HP JetDirect print servers
that works with the product.
The power cord is loose.
The network cord is loose.
The parallel cable is loose or
not directly connected.
The parallel cable may be
faulty.
The HP JetDirect print server
may not be configured yet
(TCP/IP).
HP JetDirect print server is
incorrectly configured
(TCP/IP).
See “Connecting to a network using an
HP JetDirect print server” on page 10 for a list of
compatible HP JetDirect print servers.
Make sure the power cord is securely connected
between the HP LaserJet 3150 product and the
power source. Also, ensure the power cord for the
HP JetDirect print server is securely connected to
the power source.
Ensure the network cable is securely connect
between the HP JetDirect print server and the
wall outlet for the network. Also ensure the
network cable between the computer and the wall
is securely connected.
Make sure the parallel cable between the
HP JetDirect print server and the HP LaserJet
3150 product is securely connected.
If you have another “size C” parallel cable, try
connecting it between the HP LaserJet 3150
product and the HP JetDirect print server.
Use the HP JetAdmin software, the HP WebJet
Admin software, BOOTP, DHCP, or telnet to
configure the HP JetDirect print server.
See the documentation that came with the
HP JetDirect print server for troubleshooting
information.
Problem Cause Solution