Self-test in extended service mode – HP 3150 EN User Manual

Page 195

Advertising
background image

EN

Service menus 193

Self-test in extended service mode

If you perform a self-test from the extended service menu, the printed
report will also show firmware revision number and details.

Note

Print the internal reports before performing extended service mode
tests. The reports contain a record of all settings and can assist you in
restoring the product to its settings.

The table below lists the tests that are performed during a self-test
and the actions to take when tests fail:

Table 15. Extended service mode self-test failures

Test

If the test fails, take these actions:

Configuration test #1

Replace the formatter.

Fax memory test #1

Program test #1

1.

Cycle power by unplugging the power cord from the power source,
waiting 10 seconds, and replugging in the power cord.

2.

If the test fails again, clear all memory (see the extended service menu
tree).

3.

If the test fails again, replace the formatter.

Configuration test #2

Configuration test #3

Configuration test #4

Fax memory test #2

Fax memory test #3

Fax memory test #4

Fax memory test #5

Modem 1 test #1

Modem 1 test #2

Modem 1 test #3

Modem 1 dial tone
detect

1.

Make sure that the telephone cable is plugged into the correct connector
on the product and that the telephone line is operational (use a telephone
to test the line).

2.

If the test fails again, check the configuration settings in the control panel.

3.

If the test fails again, replace the LIU.

Scanner test #1

This test fails under normal conditions if the document scanner is busy. If the
document scanner is not busy:

1.

Cycle power by unplugging the power cord from the power source,
waiting 10 seconds, and replugging in the power cord.

2.

If the test fails again, clear all memory (see the extended service menu
tree).

3.

If the test fails again, replace the formatter.

Advertising
This manual is related to the following products: