HP vs80 User Manual

Page 58

Advertising
background image

58 Diagnostics and Troubleshooting

Chapter 4

SCSI ID

Changed drive SCSI ID, but

the host server does not

recognize the new ID.

Make sure that all SCSI devices on the same bus have unique ID

numbers.

If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through 7 are

available.

Make sure that you cycle power on the autoloader after

changing the SCSI ID.

Reboot the host server.

Autoloader performance

The autoloader is not efficiently

backing up data.

Check the network bandwidth from the host computer if you are

backing up data over a network. Consider comparing to a local-

only backup.

Make sure that the autoloader is on its own SCSI bus and not

daisy-chained to another tape drive or to the hard drive being

backed up.

Clean the tape drive. See

Cleaning the Tape Drive

on page 36

for instructions.

Try a new cartridge. A marginal cartridge can cause

performance problems due to bad spots on the tape requiring

retries.

Make sure that the data is being compressed.

Check the size of the files. Small file size can impact

performance.

Confirm that the backup application is utilizing block sizes of at

least 32KB, preferably 64KB. Refer to the backup application

documentation for details.

Table 4

Troubleshooting Table

Problem

Solution

Advertising