HP vs80 User Manual

Page 58

Advertising
background image

58 Diagnostics and Troubleshooting

Chapter 4

SCSI ID

Changed drive SCSI ID, but

the host server does not

recognize the new ID.

■

Make sure that all SCSI devices on the same bus have unique ID

numbers.

■

If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through 7 are

available.

■

Make sure that you cycle power on the autoloader after

changing the SCSI ID.

■

Reboot the host server.

Autoloader performance

The autoloader is not efficiently

backing up data.

■

Check the network bandwidth from the host computer if you are

backing up data over a network. Consider comparing to a local-

only backup.

■

Make sure that the autoloader is on its own SCSI bus and not

daisy-chained to another tape drive or to the hard drive being

backed up.

■

Clean the tape drive. See

Cleaning the Tape Drive

on page 36

for instructions.

■

Try a new cartridge. A marginal cartridge can cause

performance problems due to bad spots on the tape requiring

retries.

■

Make sure that the data is being compressed.

■

Check the size of the files. Small file size can impact

performance.

■

Confirm that the backup application is utilizing block sizes of at

least 32KB, preferably 64KB. Refer to the backup application

documentation for details.

Table 4

Troubleshooting Table

Problem

Solution

Advertising