HP 2425 - Manual (Page 133)

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— If you purchased a QMS 2425Ex with 24 MB RAM or a 2425
TURBO Ex with 32 MB RAM, 600x600 is available with all
media sizes for simplex and duplex printing.
» Note: The 1200x1200 dpi resolution is only available with the
optional Multi-Res daughterboard and additional memory.
See the “High-Resolution Printing” section in chapter 3,
“Advanced Printing Features,” for specific requirements. Then
check a start-up page to make sure the printer has enough RAM
installed. Also, see the
Options guide for more information on
memory upgrades (SIMMs—single-in-line memory modules).
„
If you have enough RAM installed, and you have configured the
printer from the control panel to print at 600x600 or 1200x1200
dpi resolution (Administration/Engine/Def Resolution menu) but
the printer continues printing at a lower resolution, you may need
additional memory allocated to the frame buffer.
To allocate the correct amount of memory, use the Memory/K
Mem Framebuff menu. See chapter 4, “Printer Configuration,” in
the
Reference for more information.
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If a blank start-up page ejects or blank pages come out during a print-
ing job, try the following:
1 Check the toner cartridge.
The image does not print if the cartridge is empty.
2 Be sure you have broken the tab on the side of the toner car-
tridge and removed the sealing tape.
3 If the toner cartridge is not empty, the sealing tape has been
removed, and blank pages are ejecting, take the cartridge
out, roll it from side to side, and reinstall the cartridge in the
printer.
4 If these solutions do not work, contact your QMS vendor to
purchase another toner cartridge.