Image defects, White or light lines, Image defects -59 – HP 2425 User Manual

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The following list includes several image defects with possible solu-
tions. Try the solutions in the sequence given. If the solutions listed
don’t solve the problem, place a service call to your QMS vendor. See
the next section in this chapter, “Placing a Service Call.”

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1

Remove the toner cartridge and gently rock it from side to
side as you would before installing a new cartridge.

This redistributes toner inside the cartridge. Reinstall the car-
tridge.

2

If step 1 does not solve the problem, install a new toner car-
tridge.

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1

Make sure you pulled the tab from the toner cartridge.

2

Increase the print density by adjusting the print density
through the Administration/Engine configuration menu.

3

Make sure that the Conserve Toner option is disabled under
the Administration/Engine/Print Quality configuration menu.

4

Remove the toner cartridge and gently rock it from side to
side as you would when installing a new cartridge.

This redistributes toner inside the cartridge. Then, reinstall the
cartridge.

5

If steps 1, 2, 3, and 4 do not solve the problem, install a new
cartridge.

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1

Decrease print density by adjusting the print density through
the Administration/Engine menu on the configuration panel.

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