Updating the call classification report, Call data detail report – HP R4.2 User Manual

Page 356

Advertising
background image

7

Common Administration

Reports Administration

UCS 1000 R4.2 Administration 585-313-507

Issue 3 April 2000 317

Updating the Call
Classification
Report

Use the Update function to redisplay the report. The report reflects the values
last saved to the voice system.

To update the Call Classification Report:

1

Start at the Call Classification Report window (

Figure 142 on page 311

)

and press

F 8

(Actions).

The system displays the Actions Menu (

Figure 143 on page 314

).

2

Select:

The system updates the report and displays the values last saved.

Call Data Detail Report

The Call Data Detail Report keeps data on the following:

Date, time, and duration of the call

Service run on the call

Channel receiving the call

Assigned database record number

> Update

Advertising