Fax messages – HP 1240 Series User Manual
Page 121
user guide
troubleshooting information
111
tr
oubl
eshoot
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fax messages
Alignment failed.
Please try again.
The alignment procedure can fail for several reasons:
•
Alignment page is placed incorrectly in the document feeder tray.
•
Alignment page has been marked or creased.
•
No alignment page is loaded or a page other than the alignment
page is loaded in the document feeder tray.
Make sure you have placed the alignment page print side down with the
top in first in the document feeder tray. Also, make sure the paper is fed
straight into the automatic document feeder. Try the alignment again.
on page 70 for more information.
Alignment
completed.
The print cartridge alignment process completed successfully. You are
now ready to use your HP Fax.
message
solutions
message
solution
Dialed fax busy.
The fax number you attempted to call is busy.
Wait and try to send the fax to the number at a later time.
No fax answered.
The receiving fax machine is not online, turned off, or not functioning.
Try to send the fax to the number again at a later time. If the problem
persists, try to contact the recipient to see if there is a problem with the
receiving fax machine.
No color fax. Fax
was sent as black and
white. Press OK to
continue.
You have tried to send a color fax to a fax machine that does not support
color.
The HP Fax alerts you to this situation and sends the color fax as black
and white instead.
Fax send failed.
The fax could not be completed because of a communication error or
document jam, or because the fax was blocked by the receiving fax
machine. (This is sometimes referred to as blacklisting.)
Check the HP Fax for a possible paper jam and send the fax again. If
the problem persists, try to contact the recipient to see if there is a
problem with the receiving fax machine.
Receive failed.
Some error caused a fax to fail while the HP Fax was receiving the fax.
The error could be due to noisy lines or some other communication error.
Contact the sender and request that the fax be sent again.
Not supported.
You tried to send a color fax from memory. The HP Fax does not support
this procedure.
Try sending the color fax normally and not from memory.