Hp fax 1240 series support, Hp customer support, 10 hp fax 1240 series support – HP 1240 Series User Manual

Page 135

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10

125

supp

or

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hp fax 1240 series support

Hewlett-Packard provides Internet and phone support for your HP Fax.
This section contains the following topics:

get support and other information from the Internet

on page 125

hp customer support

on page 125

prepare your hp fax for shipment

on page 127

If you are unable to find the answer you need in the printed or onscreen documentation
supplied with your product, you can contact one of the HP support services listed in the
following pages. Some support services are available only in the U.S. and Canada, while
others are available in many countries/regions worldwide. If a support service number is
not listed for your country/region, contact your nearest authorized HP dealer for help.

get support and other information from the Internet

If you have Internet access, you can get help from the following HP website:

www.hp.com/support

This website offers technical support, drivers, supplies, and ordering information.

hp customer support

Software programs from other companies might be included with your HP Fax. If you
experience problems with any of those programs, you will receive the best technical
assistance by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call.

1

Make sure that:
a. Your HP Fax is plugged in and turned on.
b. The specified print cartridges are installed correctly.
c. The recommended paper is properly loaded in the paper tray.

2

Reset your HP Fax:
a. Turn off the HP Fax by using the

On

button located on the front panel.

b. Unplug the power cord from the back of the HP Fax.
c. Plug the power cord back into the HP Fax.
d. Turn on the HP Fax by using the

On

button.

3

For more information, go to the HP website at:

www.hp.com/support

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