HP 610 - Manual (Page 83)

support and warranty information 77
hp digital copier series
If a customer unit needs a minor part replacement and these parts can
normally be replaced by the customer, the customer-replaceable
components may be serviced through expedited part shipment. In this
event, HP will prepay shipping charges, duty and taxes; provide telephone
assistance on replacement of the component; and pay shipping charges,
duty, and taxes for any part that HP asks to be returned.
The HP Customer Support Center may direct customers to designated
authorized service providers who are certified by HP to service the HP
product.
limited warranty statement
This section contains important warranty information for your HP Digital
Copier and its parts and accessories. The warranties are as follows:
HP Digital Copier
Limited warranty
Two-Sided Printing Accessory 90 days
250-Sheet Plain Paper Tray 90 days
Automatic Document Feeder (ADF) 90 days
1 Hewlett-Packard (“HP”) warrants to the end-user customer
(“Customer”) that the HP Digital Copier accessories specified above
will be free from defects in materials and workmanship for the
duration of the limited warranty, which begins on the date of
purchase by the customer. Customer is responsible for maintaining
proof of date of purchase.
2 For software products, HP’s limited warranty applies only a failure to
execute programming instructions. HP does not warrant that the
operation of any product will be uninterrupted or error free.
3 HP’s limited warranty covers only those defects which arise as a result
of normal use of the products, and does not apply to any:
– Improper or inadequate maintenance or modification;
– Operation outside the product’s specifications.
4 For HP printer products, the use of a non-HP ink cartridge or a refilled
ink cartridge does not affect either the warranty to the customer or
any HP support contract with the customer. However, if printer failure
or damage is attributable to the use of a non-HP or refilled ink
cartridge, HP will charge its standard time and materials charges to
service the printer for the particular failure or damage.
5 If HP receives, during the applicable warranty period, notice of a
defect in any software, media, or ink cartridge product which is
covered by HP’s warranty, HP shall replace the defective product. If
HP receives, during the applicable warranty period, notice of a
defect in any hardware product which is covered by HP’s warranty,
HP shall either repair or replace the defective product, at HP’s option.
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