Document Outline

• Title Page
• Publication Information
• Contents
• Introduction
  • Organization
  • Conventions
    • Screen Variations
  • Related Documentation
  • How To Use This Manual
• Chapter 1 - The Grand Tour
  • Capabilities
  • Basic Operations
  • Screen Conventions
• Chapter 2 - Installing DKAdmin
  • Step 1: Check System Requirements
  • Step 2: Power Up DKAdmin PC
  • Step 3: (Optional) Make Installation Floppy Disks
    • From Windows
    • From DOS Only PC
  • Step 4: Install DKAdmin
    • Windows PC from CD-ROM
    • Windows PC from Floppy Disks
    • DOS Only PC from CD-ROM
    • DOS Only PC from Floppy Disks
  • Step 5: Run DKAdmin Program
    • Start-up DKAdmin under Windows 98, 95 or Windows NT 4.0
    • Start-up DKAdmin in MS-DOS
    • Run DKAdmin
    • Set Windows DKAdmin Program Properties
  • Step 6: Connect to the Strata DK Telephone System
• Chapter 3 - Installing DKBackup
  • Step 1: Check System Requirements
  • Step 2: Power Up DKBackup PC
  • Step 3: (Optional) Make Installation Floppy Disks
    • From Windows
    • From DOS Only PC
  • Step 4: Install DKBackup
    • Windows PC from CD-ROM
    • Windows PC from Floppy Disks
    • DOS Only PC from CD-ROM
    • DOS only PC from Floppy Disks
  • Step 5: Run DKBackup Program
    • Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT 4.0
    • Start-up DKBackup in MS-DOS
    • Run DKBackup
    • Set Windows DKBackup Program Properties
  • Step 6: Connect to the Strata DK Telephone System
• Chapter 4 - Using DKAdmin/DKBackup
  • Before You Start
  • Logging On
    • DKAdmin
    • DKBackup
  • Keyboard Conventions
  • Using the Pull-Down Menus
  • System Messages
  • Error Messages
  • On-Line Help
  • Logging Off
• Chapter 5 - File Menu
  • Quick-start Procedures for Using DKAdmin
    • For an Existing Customer
    • For a New Customer
  • Maintain Customer File
  • Select Customer
  • Dial DK
  • Hangup Connection
  • Transfer DK Data
  • About
  • Exit
• Chapter 6 - Administration Menu (DKAdmin)
  • View Cabinet Diagram
  • Check Processor Type
  • System/Station Administration
    • Programming/Updating System
    • Printing Port/Station Information (F3)
    • System Speed Dial Number (F7)
    • System LCD Messages (F8)
    • Station Port Attributes (Ctrl Enter)
    • Saving/Uploading Programmed Data (F9)
  • Flexible Button Programming Section
    • Telephone Flexible Button Assignments
    • Add-On Module Button Assignments
    • DSS Console Button Assignments
    • Attendant Console Flexible Button Assignments
  • Speed Dial Programming Section
    • System Speed Dial Numbers
    • Station Speed Dial Numbers
  • ACD Administration
    • ACD Programs
    • ACD Agent Programs
  • Program Administration Section
    • View All Programs (Download, Edit, Upload)
  • Security Maintenance Section
    • Program Security (Default Levels)
  • Directory Number Administration
  • DNIS Administration
    • DNIS/DID/ANI Line Assignments
    • DNIS Number/Name/Ringing/VM-ID Assignments
    • DNIS Network Table Assignments
    • DNIS Tenant Lock Assignments
  • Distributed Hunt Group Administration
  • Call Forward Assignments
  • E911/CAMA Trunk Programs (R4 Only)
  • ISDN Programs (R4 Only)
  • Backup/Restore Data
  • View/Print Data
• Chapter 7 - Backup Menu (DKBackup)
  • Check Processor Type
  • Backup Data
  • Restore Data
  • Upgrade
    • Upgrading a Customer’s Processor
    • Strata DK Processor PCB Upgrade
  • View/Print Data
• Chapter 8 - Options Menu
  • System Installation
    • Company General Information
    • Screen Type/Color Installation
    • Printer Type Selection
    • System Miscellaneous Variables
    • User Password Level Setup
    • Communications Setup
  • System Utilities
    • ReIndex Files
• Appendix A - Connecting to Strata DK
  • Hardware Requirements
  • System Connection Configurations
  • PIOU/PIOUS/RSSU/RSIU Setup
  • Calling Strata DK Using the Dialer
  • Direct Connection to Strata DK
  • Connection to Strata DK Via Toshiba Data Interface Units
    • Customer Dialer Setup
    • To Make Connection
  • Remote Modem Connection to External Modem/TTY Port
    • Communication Setup
    • Customer Dialer Setup
    • To Make Connection
  • Voice Call Transferred to Modem Connection
    • Communication Setup
    • Customer Dialer Setup
    • To Make Connection
  • Remote Modem Connection to Modem Pool
    • Communication Setup
    • Customer Dialer Setup
    • To Make Connection
  • PC DIU/DIU Modem Pool Connection to Strata DK Modem
    • Voice Call First, then Modem to Modem Connection
    • Communication Setup
    • Customer Dialer Setup
    • To Make Connection
  • PC DIU/DIU Modem Pool Connection to Strata DK Modem
    • DIU to DIU Connection, then Modem to Modem Connection
    • Communication Setup
    • Customer Dialer Setup
    • To Make Connection
  • PDIU-DS Modem Pool Installation
    • To Make Connection
    • External Maintenance Modem Installation
• Appendix B - DK424 RCTUE/F Upgrade Using DKAdmin
  • Upgrading to RCTUE/F
    • Off-site Upgrade
    • On-Site Upgrade
  • Important Things to Do After Upgrading to an RCTUE/F Processor
• Appendix C - Upgrading Strata DK Systems to DK424 Release 4.0
  • DK424 Release 4.0 Upgrade Procedure
  • Upgrading Strata DK Systems to DK424 Release 4.0
  • DK424 Release 4.0 Upgrade Programming Example
    • Cabinet Station Port Counting Before/After Release 4.0 Upgrade
    • System/Station Administration Screen Before/After Release 4.0 Upgrade
    • Program Changes Before/After Release 4.0 Upgrade
• Index
  • A, B
  • C, D
  • E~M
  • N~P
  • Q~S
  • T~V