Intermec PX4I User Manual

Page 91

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EasyCoder PX4i User’s Guide (IPL version)

77

Chapter 9 — Troubleshooting

Symptom

Possible Cause

Remedy

Refer to

Overall weak print-
out

Wrong media grade

Change parameter

Chapter 6,
Appendix D

Contrast value too
low

Change parameter

Chapter 6

Printhead pressure
too low

Adjust

Chapter 11

Worn printhead

Replace printhead

Chapter 10

Wrong printhead
voltage

Replace CPU board

Call Service

Printout weaker on
one side

Uneven printhead
pressure

Adjust arm align-
ment

Chapter 11

Weak spots

Foreign particles on
media

Clean or replace

Chapters 4 & 5

Media/ribbon don’t
match

Change to matching
media

Chapter 6

Poor media or
ribbon quality

Select a better brand
of media/ribbon

Appendix D

Worn printhead

Replace printhead

Chapter 10

Worn platen roller

Check/replace

Call Service

Overall dark print-
out

Wrong media grade

Change parameter

Chapter 6,
Appendix D

Contrast value too
high

Change parameter

Chapter 6

Printhead pressure
too high

Adjust

Chapter 11

Wrong printhead
voltage

Replace CPU board

Call Service

Excessive bleeding

Wrong media grade

Change parameter

Chapter 6,
Appendix D

Contrast value too
high

Change parameter

Chapter 6

Printhead pressure
too high

Adjust

Chapter 11

Faulty energy
control

Replace CPU board

Call Service

Dark lines along
media path

Foreign objects on
printhead

Clean printhead

Chapter 10

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