Using the smart bridgit troubleshooting tool, Screen capture technology – Smart Technologies Smart Bridgit 4.5 User Manual
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This section includes troubleshooting topics and information on how to get technical support. It also
shows how you can use the SMART Bridgit software troubleshooting tool to optimize your system
configuration and resolve problems.
Using the SMART Bridgit troubleshooting tool
SMART Bridgit software has a troubleshooting tool that you can use to determine the cause of issues
you could have.
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To open the troubleshooting tool
1. Open SMART Bridgit client software and create a test meeting.
The SMART Bridgit lobby screen appears.
2. Select Menu > About SMART Bridgit.
The About SMART Bridgit Software dialog box appears.
3. Select Technical Support > Troubleshooting.
The Troubleshooting dialog box appears.
The features of the Troubleshooting dialog box are described in the following sections:
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Screen capture technology below
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Sharing color quality on page 60
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For more assistance, contact SMART Technical Support
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Screen capture technology
This section provides an overview of the various technologies that SMART Bridgit software uses
when you share your desktop during a meeting.
A P P E N D I X
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Troubleshooting
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