Smart Technologies Smart Bridgit 4.5 - Manual (Page 77)

Troubleshooting administration tool connections
Symptom
When you install SMART Bridgit software with IP binding, SMART Bridgit Administration Tools
doesn’t connect to the SMART Bridgit server.
Solution
Use one of the following procedures to connect SMART Bridgit Administration Tools to the SMART
Bridgit server:
l
Directing IP traffic to the SMART Bridgit server below (recommended solution)
l
Moving the server's IP address to the top of the IP settings list on the next page
l
Stopping applications using the server's IP port on the next page
Directing IP traffic to the SMART Bridgit server
g To direct IP traffic to the IP address bound to the SMART Bridgit server
1. Open a Command Prompt window, type hostname, and then press ENTER.
Note the computer name that appears.
2. If you don’t know the IP address that was entered when the server was installed, open SMART
Bridgit Administration Tools, and then select the Setup tab. For more information, see
Verifying SMART Bridgit server configuration .
Note the server's IP address in the IPv4 Address drop-down list.
3. Go to C:\WINDOWS\system32\drivers\etc\, and then open the HOSTS file.
4. Type your IP address and host name on a new line at the bottom of the file.
E X A M P L E
192.168.0.8 bridgitserver.
5. Save the HOSTS file.
You can now open SMART Bridgit Administration Tools and configure the SMART Bridgit
server software. See Configuring the server software on page 23.
A P P E N D I X A
Troubleshooting
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