Smart Technologies Smart Bridgit 4.5 - Manual (Page 76)

g To add the domain name to the Windows HOSTS file
1. Go to C:\Windows\system32\drivers\etc on the SMART Bridgit client computer, and then
open the HOSTS file.
2. Add an entry so that the domain name you’re using to connect to the SMART Bridgit server
resolves to the server’s IP address.
This procedure is effective for SMART Bridgit clients on this computer only. Other clients can
use a direct IP address or the IP address resolved from the domain name by your network’s
DNS server.
3. See Troubleshooting SMART Bridgit server connections on page 68 to configure the
SMART Bridgit server software.
Verifying port forwarding and firewall configuration
If clients are still unable to connect to the server, verify that port forwarding on the network routers is
configured to give clients access to the server, and that firewalls protecting the SMART Bridgit server
allow clients to access the server. See Verifying communication protocol on page 67 and Checking
for firewalls on page 67.
If the problems persist, the SMART Bridgit client (not the server) could be the cause. See Unable to
connect to Bridgit software server (client side) smarttech.com/kb/099567 .
A P P E N D I X A
Troubleshooting
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