Smart Technologies Smart Bridgit 4.5 User Manual
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For more information, see Configuring the server software on page 23.
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If the SMART Bridgit Software Administration Tools window doesn’t appear, see Manually
updating the Windows registry on the next page to enter the domain name or IP address
manually in the Windows registry.
2. Compare the domain name or IP address in the Registered Domain Name box to the domain
name or IP address you compared in Verifying the network's DNS configuration on the
3. If the domain names or IP addresses are the same but clients are still unable to connect to the
server, see Verifying the network's DNS configuration on the previous page to verify the port
forwarding and firewall configurations.
If the domain names or IP addresses are different, type your SMART Bridgit Server’s domain
name or IP address in the Registered Domain Name box, and then click Apply.
The Restart Services dialog box appears.
4. Click Close Administrative Tools.
The SMART Bridgit Software Administration Tools dialog box closes.
5. Select Start > Control Panel > Administrative Tools > Services.
The Services dialog box appears.
6. Right-click SMART Bridgit Master Service, and then select Restart.
The SMART Bridgit Master Service restarts.
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Other SMART Bridgit clients disconnect from the SMART Bridgit server when you complete
this procedure.
7. Right-click SMART Bridgit Conference Service, and then select Restart.
The SMART Bridgit Conference Service starts.
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If clients are still unable to connect to the server, see Verifying the network's DNS
configuration on the previous page to verify the port forwarding and firewall configurations.
A P P E N D I X
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Troubleshooting
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