Service (customer care) – Siemens GIGASET C475 IP User Manual
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Appendix
Service (Customer Care)
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 18.12.07
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Service (Customer Care)
You can get assistance easily when you have technical questions or questions about how to use your
device by using our online support service on the Internet at:
This site can be accessed at any time wherever you are. It will give you 24/7 support for all our prod-
ucts. It also a list of FAQs and answers plus user guides for you to download. You will also find fre-
quently asked questions and answers in the Questions and Answers section of this user guide in the
appendix.
If the device needs to be repaired, please contact one of our Customer Care Centers:
Please have your record of purchase ready when calling.
Replacement or repair services are not offered in countries where our product is not sold by
authorised dealers.
Abu Dhabi. . . . . . . . . . . . .97 12 62 23 800
Argentina . . . . . . . . . . . . . 0800-888-9878
Australia . . . . . . . . . . . . . . . .1300 665 366
Austria . 05 17 07 50 04 (0,065 Euro/Min.)
Bahrain . . . . . . . . . . . . . . .97 31 73 11 173
Belgium . . . . . . . . . . . . . . . . 0 78 15 66 79
Bosnia Herzegovina . . . . . . . .033 276 649
Brazil. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Grande Capitais e Regiões Metropolitanas:
. . . . . . . . . . . . . . . . . . . . . . . . . 4003 3020
. . . . . . . . . . . . . . . . . .R$ 0,14 (US$ 0,069)
Demais localidades: . . . . . 0800 888 3020
. . . . . . . . . . . . . . . . . .R$ 0,20 (US$ 0,098)
Bulgaria. . . . . . . . . . . . . . . . . 02 873 94 88
Canada . . . . . . . . . . . . . . . . 701-355-3984
China . . . . . . . . . . . . . 0 21 400 670 6007
(RMB 0.11)
Croatia . . . . . . . . 016 10 53 81 (0,23 Kun)
Czech Republic . . . . . . . . . . . .233 032 727
Denmark. . . . . . . . . . . . . . . . . 35 25 86 00
Dubai . . . . . . . . . . . . . . . .97 14 39 69 944
Egypt. . . . . . . . . . . . . . . . . . . 202 7623441
Finland . . . . . . . . . . . . . . . .09 23 11 34 25
France. . . 01 56 38 42 00 (Appel national)
Germany01805 333 222 (0,14 Euro/Min. aus
dem Festnetz der Deutschen Telekom. Für
Anrufe aus den Mobilfunknetzen können
abweichende Preise gelten)
Greece . . . . . . 801 1000 500 (0,026 Euro)
Hungary . . . . . . . . .06 14 71 24 44 (27 Ft)
Ireland . . . . . . . . . . . . . . . .18 50 77 72 77
Italy. . . . . . . . . . . . . . . . . . . . 199.15.11.15
. . . . . (Eurocent 8,36 + IVA 20% per min.)
Kuwait . . . . . . . . . . . . . . . 00965-2464993
Latvia . . . . . . . . . . . . . . . . . . . . 7 50 11 18
Lebanon. . . . . . . Digital Technologies SARL
. . . . . . . . . . . . . . . . . . . . . 00961-1240259
Luxembourg . . . . . . . . . . . 40 66 61 56 40
Malaysia. . . . . . . . . . . . . . . .603 77124304
Malta . . . . . . . . . . . . . . +353 21 4940 632
Mexico . . . . . . . . . . . . . .01 80 07 11 00 03
Netherlands
. . . . . . . . .0900-3333102 (0,25 Euro/min.)
New Zealand . . . . . . . . . . . 08 00 27 43 63
Norway . . . . . . . . . . . . . . . . . . 22 70 84 00
Oman. . . . . . . . . . . . . . . . 96 82 47 09 281
Poland . . . . . . . . . . . . . . . . .0 801 140 160
Portugal . . . . . . . . . . . . (351) 808 781 223
Romania . . . . . . . . . . . . . . 02 12 04 60 00
Russia. . . . . . . . . . . . . . . 8 (495) 228 1312
Serbia. . . . . . . . . . . . . . . . . . 0800 222 111
Singapore . . . . . . . . . . . . . . . . 62 27 11 18
Slovak Republic
. . . . . . . . . . . . . 02 59 68 22 66 (4,428 sk)
Slovenija . . . . . . . . . . . . . . . 0 14 74 63 36
South Africa. . . . . . . . . . . . 08 60 10 11 57
Spain . . . . . . . . . . . . . . . . . . . .902 103935
Sweden . . . . . . . . . . . . . . . . . 08 750 99 11
Switzerland
. . . . . . . . . . 0848 212 000 (0,08 SFr./Min.)
Taiwan . . . . . . . . . . . . . . . . 02 23 96 10 06
Thailand. . . . . . . . . . . . . . . . . 02 722 1118
Turkey . . . . . . . . . . . . . . .0 21 64 59 98 59
Ukraine . . . . . . . . . . . .+380-44-451-71-72
United Arab Emirates . . . . . 0 43 66 03 86
United Kingdom . . . . . . .0 84 53 67 08 12
USA . . . . . . . . . . . . . . . . . 1-866 247-8758
. . . . . . . . . . . . . . . . . . . . . . . . . . . (toll free)
Please address any questions about DSL access and VoIP access to the respective service provider.