Siemens GIGASET C475 IP - Manual (Page 171)

170
Appendix
Checking service information
Gigaset C470-475 IP / EN for IM-Ost / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 18.12.07
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Checking service information
You may need the service information of your phone (base station and handset) for Cus-
tomer Services.
Base station service information
Precondition: You are conducting an external call. The connection has been established
for at least 8 sec.
§Options§
¢
Service Info
Confirm selection with §OK§ .
The following information is displayed:
1: Serial number of the base station (RFPI)
2: Serial number of your handset (IPUI)
3: Informs the service employees of the base station settings (in hex diagram), e.g. the
number of registered handsets, repeater mode. The last 4 digits indicate the number of
operating hours (hexadecimal).
4: Variant, version of the firmware (digits 3 to 5).
5: Gigaset.net number of your phone. With this number you can call a service employee
over the Internet without needing to be registered with a VoIP provider. This means that
the employee can test online connections and VoIP telephony irrespective of the VoIP pro-
vider.
Service information of the handset
In the handset idle status:
Open the menu by pressing
v.
¤
Press the following keys one after the other: *#QL#
The following information, among other details, is displayed on the handset:
1: Serial number (IPUI)
2: Number of operating hours
3: Variant, version of handset software