Consultation hold, Retrieving calls held at another extension – Samsung DCS KEYSET User Manual

Page 28

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If you do not answer this recall within a pre-programmed period of
time, it will go to the system operator.

Consultation Hold

When you are talking on an outside line and it is necessary to consult
with another extension:

1. Press the

TRSF

key and receive transfer dial tone. Your call is

placed on transfer hold.

2. Dial the extension number.
3. Consult with the internal party.
4. Press the

TRSF

key to return to the outside party or hang up to

transfer the outside call to the extension.


Note: Repeatedly pressing the

TRSF

key will repeatedly toggle between the outside

caller and internal extension.

Retrieving Calls Held At Another
Extension

When a line is on hold and it appears on your keyset, press the line
key with the red flashing light.

When a line is on hold and it does not appear on your keyset, dial 12
followed by the line number or extension number of the extension
that placed the call on hold.


Note:
• This feature is not available for calls put on Exclusive Hold at an extension

(see above).

• If the Hot Keypad feature has been turned off, you must first lift the handset or

press the

SPEAKER

key before you begin dialling.

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