Stanton SCS.3M - Manual (Page 63)

Troubleshooting
8. Troubleshooting
1) When I connect the SCS.3m, it seems to work normally, but nothing connected to its USB ports
works properly.
This usually happens when the SCS.3m is not getting power. Verify that your SCS.3m is plugged
into mains power via the included adapter. If it is, verify that the outlet you are plugged into is
working properly.
2) It is very difficult to turn the knobs on the back of the unit (when removing the rear cover).
Especially when SCS.3m is new, those knobs can be hard to turn with just your fingers. On the
top of each knob is a slot in which the edge of a coin can be placed to make turning them easier.
3) The SCS.3m works, but sometimes the controls are sluggish and do not respond quickly to my
touch.
This can happen when your hand or the SCS.3m gets moist. If this is the case (like if you’re working
in a hot club and sweating), dry off your hands and/or the SCS.3m as much as possible.
4) The SCS.3m does not work with Traktor as described or at all?
First confirm that you have loaded the correct settings for the SCS.3m by running the hardware
setup wizard. Next check that you have DaRouter running and finally check the MIDI IN/OUT
settings in the preferences of Traktor. “From SCS.3 DaRouter” and “To SCS.3 DaRouter” should
be selected NOT “SCS.3m” (Mac) or “Generic Audio Device” (Windows)
5) When I try to connect SCS.3m to the computer, it is not recognized and/or the LEDs on the unit
light in an irregular pattern.
Check that the USB cable is securely connected to both the computer and SCS.3m. This can also
be caused by an underpowered USB port. Make sure that SCS.3m is not connected to a
non-powered hub. If it is plugged directly into the computer, try using a different USB port.
6) I do not have an internet connection and am unable to download any software associated with
SCS.3m.
If you are unable to connect to the Internet, Stanton will provide you with the needed software
and documentation free of charge. Call Stanton Support at +1 954.316.1500 (Option 3) and it
will be shipped out to you.
7) My problem is not covered here.
Please go to www.stantondj.com/SCS.3m for more in depth troubleshooting information.
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