Troubleshooting audio issues, Microphone function, Speaker static – Smart Technologies LightRaise 40wi User Manual

Page 57: Locating the serial number

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Troubleshooting audio issues

If the audio isn’t working, you can troubleshoot the following common issues.

Microphone function

You might experience issues using balanced microphones with your interactive projector. Ensure you

use an unbalanced microphone. For more information, see the LightRaise 40wi microphone

connection addendum (

smarttech.com/kb/170208

).

Speaker static

You might experience static noise from your speakers if the microphone cable is routed too close to

the other cables. For more information, see the LightRaise 40wi microphone connection addendum

(

smarttech.com/kb/170208

).

Static noise can be caused by other video and audio source devices and their connection cables.

Isolate these devices and test to see if they are the cause of static noise

Locating the serial number

The serial number identifies your projector and helps SMART support troubleshoot issues. The serial

number is on top of the projector in the location shown below:

C H A P T E R 6

Troubleshooting your interactive projector

51

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