Outside calls, Making an outside call, Answering an outside call – Samsung iDCS 100 User Manual

Page 115: Universal answer, Sending a flash, Recall dial tone, Busy line queuing with callback

Advertising
background image

RECALL DIAL TONE

Hookflash and then dial 18 to disconnect your outside call and receive tele-
phone company dial tone for a new call.

BUSY LINE QUEUING WITH
CALLBACK

If you receive a busy signal when you select an outside line:

• While on that call, hookflash, receive transfer tone and dial 44.
• When the line becomes free, the system will call you back.
• Lift the handset, receive dial tone and dial the telephone number or

the speed dial number again.

NOTE: A callback will be canceled if it is not answered within 30 seconds.

5

4

OUTSIDE CALLS

MAKING AN OUTSIDE CALL

• Lift the handset and receive internal dial tone.
• Dial a C.O. line or line group access code.
• Receive outside dial tone and then dial the telephone number.
• Finish the call by replacing the handset.

If your system is programmed to require an authorization code before making
a call:

• Dial 4 and a valid code. You will hear confirmation tone, followed by

dial tone.

• Select a C.O. line.

If your system is programmed to require an account code before making a
call:

• Dial 47 and a valid code.
• Hookflash and receive transfer tone. Select a C.O. line.

For more information see your system administrator.

ANSWERING AN OUTSIDE CALL

• Lift the handset. You are automatically connected to the ringing call.
• Finish the call by replacing the handset.

UNIVERSAL ANSWER

Outside lines may be programmed to ring a general alerting device. To an-
swer calls ringing this device, dial 67. This device can operate in any system
ring mode.

SENDING A FLASH

While you are on an outside call, hookflash, receive transfer tone and dial 49
to send a flash to the telephone company. This may be required for some
custom calling features or CENTREX lines.

Note: Flash is not available on an ISDN circuit.

HOME PAGE

Table of Contents

Guide-Contents

Advertising