Kodak 5500 - Manual (Page 103)

Support
Photo Print Smudged
Fingerprints may be on glossy side of paper.
Handle paper by the edges.
PictBridge Camera not Detected
1 Check the USB connections from the PictBridge compatible camera or device to the printer.
2 If disconnected, reconnect the USB cable from the PictBridge compatible camera or device to the
printer.
3 Make sure there is at least one picture in the PictBridge compatible camera or device’s internal memory
or memory card.
4 Make sure the connected camera or device is PictBridge compatible. See your camera or device user’s
guide for details.
Picture Will Not Print
A selected picture does not print.
„ The image file may be corrupt. Review the picture on the camera or computer and delete if necessary.
„ The image file may not be JPEG format. The printer can only print JPEG files in standalone mode.
Connect to a computer and use EasyShare software to print BMP and TIFF formats.
Pictures Cropped
„ Change the picture quality setting (or resolution) on your digital camera to 3:2. See your camera user’s
guide for details.
„ Adjust cropped pictures using Kodak EasyShare software on your computer.
„ If you are printing from an application on your computer, select the proper paper size in print options.
NOTE: Cropping may vary depending on the selected picture size.
Poor Print Quality
1 Clean the printhead.
2 Run a calibration.
If the problem persists, repeat as often as necessary.
User’s Guide 99