Printing stops, Slow printing, White edges on borderless prints – Kodak 5500 User Manual

Page 105: Probable cause, Corrective action, Copy troubleshooting, Copies faded or dull colors, Probable cause 1

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Printing Stops

Printing stops during mid-print. Paper stops feeding, and Status light may blink.

IMPORTANT: For best results, use only Kodak Ink cartridges and paper for your printer.

Check the paper

1

Disengage the photo tray if engaged.

2

Check the paper access on the back of the printer.

3

Remove any loose paper from the printer.

4

Inspect the paper supplies and reload with new paper if necessary.

5

Carefully "fan" the paper to keep the sheets from sticking together.

6

Reload the paper trays. Do not overload.

7

Re-engage the photo tray, if desired, and then press Start to resume printing.

Slow Printing

NOTE: When printing a large number of prints, printing may slow down to prevent the print head from
overheating.

„

Make sure the printer is not placed in direct sunlight or is not operating in a high-temperature

environment (higher than 95° F, or 35° C).

„

Close unnecessary software applications.

„

Make sure your computer meets the minimum system requirements. Upgrade your system if

necessary.

White Edges on Borderless Prints

Probable Cause

White edges can appear when there are slight misalignments between the printer and paper. Some
software applications are able to “hide” these small misalignments so that the prints look borderless like
they are supposed to.

Corrective Action

Use the application's Fit to Page/Fill Page option, or resize the picture so it is slightly larger than the
paper size.

Copy Troubleshooting

Copies Faded or Dull Colors

Probable Cause 1

The copy quality is set to Draft.

Set the copy quality to Normal or Best.

See Set Copy Quality or Copy Settings.

User’s Guide

101

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