KTI Networks NS-32LB451A11 - Manual (Page 70)

64
NS-32LB451A11 Insignia 32" LCD TV/Blu-ray Combo, 1080p
www.insigniaproducts.com
TV problems
BD-Live and USB connections
Problem Solution
Ghosts in picture
Ghosts are caused by the television signal following
two paths. One is the direct path and the other is
reflected by tall buildings, hills or other large
objects. Try changing the direction or position of
the antenna to improve the reception.
Picture has spots, streaks, or it
flutters
Black spots or horizontal streaks may appear or the
picture may flutter or drift because of interference
from automobile ignition systems, neon lamps, or
AC-powered tools and appliances, such as drills or
hair dryers. Turn off appliances, plug the power
cord into another power outlet, preferably on a
different circuit, or move your TV/Blu-ray combo to
another location.
Picture has snow
If your TV/Blu-ray combo is located far from the TV
station, such as in a fringe reception area where the
signal is weak, small dots may appear in the
picture. If the signal is extremely weak, the
installation of a larger external antenna may be
necessary.
Radio frequency interference
(RFI)
RFI can be caused by two-way radios. This type of
interference produces moving ripples or diagonal
streaks in the picture. Some cases may cause a loss
of contrast in the picture.
Changing the direction and position of the antenna
or installing an RFI filter may improve the picture.
Slight picture size variations
A slight picture size variation is normal when you
adjust the contrast or brightness setting.
Poor or no sound
• The station or cable TV provider may be
experiencing problems. Tune to another
station.
• Check volume adjustments or muting.
• Check for sources of possible interference.
Poor reception on some
channels
• The station or cable TV provider may be
experiencing problems. Tune to another
station.
• Station signal is weak. Reorient the
antenna to receive stronger reception.
• Check for sources of possible interference.
Poor color or no color
• The station or cable TV provider may be
experiencing problems. Tune to another
station.
• Make sure that you have scanned for
channels. See “Automatically scanning for
channels” on page 28.
• Adjust the picture settings. See “Adjusting
the TV picture” on page 25.
• Check antenna or cable TV connections or
reorient the antenna.
• Check for sources of possible interference.
Picture wobbles or drifts
• The station or cable TV provider may be
experiencing problems. Tune to another
station.
• Make sure that you have scanned for
channels. See “Automatically scanning for
channels” on page 28.
• The cable TV provider is scrambling the
channel.
• Check the antenna orientation.
No cable TV reception
• Check all cable TV connections.
• Set Choose your TV source to Cable.
See “Automatically scanning for
channels” on page 28.
• The station or cable TV provider may be
experiencing problems. Tune to another
station.
Horizontal or diagonal bars on
the screen
• Check antenna connections and try
reorienting it.
• Check for sources of possible interference.
No reception above channel 13
• Make sure that Choose your TV source is
set correctly. See “Automatically scanning
for channels” on page 28.
• If using an antenna, check UHF antenna
connections.
Closed captioning does not
work
• The TV station is experiencing problems or
the program tuned is not closed
captioned. Try another channel.
• Check cable TV connection or VHF/UHF
antenna, then reposition or rotate the
antenna.
• Turn on closed captioning in the menu.
See “Viewing closed captioning” on
page 36.
Wrong language is displayed
Select the correct language in the menu options.
See “Selecting the on-screen menu language” on
page 39.
Picture has a few bright or dark
spots
A few bright or dark dots on an LCD screen is
normal. It does not affect the operation of this TV.
Problem Solution
Cannot connect to the Internet
• Make sure that the Internet connection is
set up correctly. For more information, see
“Configuring a wired Internet connection”
on page 55.
• Test the Internet connection to make sure
that it is working. For more information,
see “Testing the Internet connection” on
page 60.
• Make sure that the BD-Live Internet
Access option is not set to Prohibit
Access. For more information, see
“Setting the BD-Live Internet access level”
on page 53.
• Make sure that the disc you are playing is
a legal copy.
After connecting to the
Internet, cannot download a
file
• BD storage may be full. Try clearing
storage. For more information, see
“Erasing BD-Live storage” on page 53.
• Make sure that the Internet connection is
still working. Try testing the connection.
For more information, see “Testing the
Internet connection” on page 60,
• If you are using a USB drive, try a different
drive.
File downloaded successfully,
but playback pauses
• Make sure that the USB drive is a 2.0 USB
device. If the drive is a 1.1 USB device,
pausing can occur.
When playing a file on a USB
drive, playback pauses.
• Try another USB drive.
Problem Solution