Lantronix XPort User Manual

Page 61

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Troubleshooting

Problem/Message

Reason

Solution

is a duplicate IP address on the
network. If you do not get a
response, use the serial port to
verify that Telnet is not disabled.

The device server appears to
be set up correctly, but you are
not communicating with your
device attached to the device
server across the network.

If you are sure that the serial port
setting is correct, then you may
not be connecting to the correct
socket of the device server.

Another possibility is that the
device server is not set up
correctly to make a good socket
connection to the network.

You can check to see whether
there is a socket connection to or
from the device server by
checking the state of CP1, if it has
been configured for LED1
functionality.

If the state of CP1 is blinking
consistently, or is completely off,
then there is a good socket
connection.

If the state of CP1 is low, use the
Connect Mode option C0 for
making a connection to the device
server from the network. Use
Connect Mode option C1 or C5
for a connection to the network
from the device server. See the
full list of Connect Mode options
in

Connect Mode

on page 4-7.

When connecting to the Web-
Manager within the device
server, the No Connection With
The Device Server

message

displays.

Your computer is not able to
connect to port 30718 (77FEh)
on the device server.

Make sure that port 30718
(77FEh) is not blocked with any
router that you are using on the
network. Also, make sure that port
77FEh is not disabled within the
Security settings of the device
server.

XPort™ User Guide

8-3

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