Contacting plasmon, Ontacting, Lasmon – Plasmon LIBRARIES D2175 User Manual

Page 89: Firmware updates, Before placing a service call to plasmon, Placing a service call

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C

ONTACTING

P

LASMON

Firmware Updates

Contact Plasmon or your reseller for the latest firmware updates.

Before Placing a Service Call to Plasmon

Register your site on-line at http://www.plasmontech.com/warranty/index.html.

Placing a Service Call

Contact your service provider directly. If Plasmon is your service provider, please have the following
information available when calling:

Serial number

Description of failure

System information

- Computer type and SCSI adapter
- Software configuration
- Software and version number

Technical Support in the United States

Plasmon Technical Support

+1-877-585-6793

+1-719-593-4192 (fax)

e-mail

[email protected]

Internet

www.plasmon.com

Technical Support in Europe, Middle East, and Africa

Plasmon Technical Support

+44 (0) 1763 262 963

+44 (0) 1763 264 444 (fax)

e-mail

[email protected]

Internet

www.plasmon.co.uk

Technical Support in Asia/Pacific, South America, and Canada

International Calls

+1-719-593-4437

+1-719-593-4192 (fax)

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