Chapter 7 – Printronix H-SERIES P7000 User Manual

Page 134

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134

Chapter

7

Diagnosing Problems

B45 ERROR: SDRAM
IS WRONG VOLTAGE*

No

Printer boot initialization
tests detect incorrect
SDRAM.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B46 ERROR: SDRAM
HAS MIXED SIZES*

No

Printer boot initialization
tests detect incorrect
SDRAM.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B47 ERROR: SDRAM
LARGER THAN 256M*

No

Printer boot initialization
tests detect incorrect
SDRAM.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B49 ERROR: SDRAM
# LOGICAL BANKS*

No

Printer boot initialization
tests detect incorrect
SDRAM.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B50 ERROR: SDRAM
LOGIC COMB BANKS*

No

SDRAM DIMM is not
compatible with the
computer. SDRAM DIMM
may not be properly
installed.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B51 STATUS: XX%
LOADING...

No

Status message: printer
boot-up routines are loading
printer system software into
flash memory and SDRAM.

No action required.

B53 ERROR: 12C NO
ARBITRATION

No

There is a problem on the

1

2

C bus which allows the

SDRAM DIMM to
communicate with the GPIO
or CT interface.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B54 ERROR: SDA
LINE STUCK LOW

No

The SDRAM or a PCI card is
shorting out the serial data
bus on the controller board.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

BARCODE DAMAGED
Reverse Spools

Yes

Barcode detected, but not
fully decoded.

If barcode appears damaged,
reverse ribbon spools. If barcode
label is present and undamaged,
clean sensor lens using damp
cloth or swab. Check that platen
gap may be too tight constricting
ribbon motion. Loosen gap if
needed.

Table 12. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution

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