Printronix H-SERIES P7000 User Manual

Page 161

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Fault Messages

161

SHUTL INV PARM*

No

Shuttle Invalid Parameter.
Firmware error on controller
board.

Contact your authorized service

representative.

1

SHUTL OVR SPEED*

No

The shuttle is oscillating too

rapidly.

Contact your authorized service

representative.

1

SHUTTLE JAM

Yes

No shuttle movement or
shuttle moving at the wrong
speed.

Check for obstruction to shuttle,
a twisted ribbon, or platen lever
closed too tightly. If fault source
is not apparent, contact your
authorized service

representative.

1

SHUTTLE STALL

Yes

The shuttle is not moving.
See “SHUTTLE JAM” on
page 161.

Set the platen lever to match the
thickness of paper, but not too
tightly. Check and adjust the
platen gap. Inspect the ribbon
mask for deformation that snags
and interferes with shuttle
movement. If fault source is not
apparent, contact your
authorized service

representative.

1

SHUTTLE TYPE NOT
SUPPORTED*

No

The shuttle type was not
detected at power-up or the
shuttle installed in the printer
is not supported by the
firmware.

Contact your authorized service

representative.

1

SOFTWARE ERROR*
CYCLE POWER

No

Application software tried to
perform illegal printer
function, or damaged logic
circuits found on controller
board.

Contact your authorized service

representative.

1

SPX FOUND, ERROR:
KEY NOT DETECTED

No

The controller board does
not have a security key.

Contact your authorized service

representative.

1

SPX NOT NEEDED
OPTIONS ENABLED

No

The user has attempted to
use the SPX to turn on
printer options that are
already enabled.

Contact your authorized service

representative.

1

STACK OVERFLOW*

No

Firmware error on controller
board.

Contact your authorized service

representative.

1

STACK UNDERFLOW*

No

Firmware error on the
controller board.

Contact your authorized service

representative.

1

Table 12. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution

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