Chapter 7 – Printronix H-SERIES P7000 User Manual
Page 160
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Chapter
7
Diagnosing Problems
RIB INVLD CMD*
See User Manual
Yes
Ribbon Invalid Command.
Firmware error on the
controller board.
Cycle power. Run the print job
again. If the message appears,
download the emulation
software again. If the message
appears again, contact your
authorized service
representative.
1
RBN AT END POINT
Change Ribbon
Yes
Integrated Print
Management System
software has determined
that the ribbon is out of ink.
Install a new ribbon.
RIBBON STALL
Yes
The controller board does
not detect ribbon movement.
Check the ribbon path for jams; if
necessary, install a new ribbon.
RIBBON UNDER 2%
Change RBN Soon
Yes
Status message indicating
the Integrated Print
Management System is
enabled and ribbon ink level
is 2%.
Install a new ribbon.
SCS COMMAND
ERROR*
No
In the CT emulation, the
printer received undefined
control character (hex 40).
Contact your system
administrator.
SECURITY
VIOLATION*
No
Security code of PAL on
controller board does not
match code of firmware on
the controller board.
Contact your authorized service
representative.
1
SECURITY KEY NOT
DETECTED
No
The security key is not
present or has failed.
Contact your authorized service
representative.
1
SENDING PROGRAM
TO EC PROCESSOR
No
Status message: the printer
is loading the engine
controller program into the
engine controller.
No action is required.
SF ERROR
No
Structured Field Error.
Application software has
violated structured data field
parameters.
Not a printer problem. Have the
system administrator correct
applications data or
configuration.
SHUT DRVR CIR*
See User Manual
No
The shuttle driver circuit on
the controller board is
drawing too much current.
Contact your authorized service
representative.
1
SHUTL INV CMD*
No
Shuttle Invalid Command.
Firmware error on controller
board.
Contact your authorized service
representative.
1
Table 12. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation
Solution