Printronix P5000LJ Series - Manual (Page 215)

NetWare 3.x - No PSERVER Connection
215
7. If you add, delete or change RPRINTER entries on NIC or 4.x or 5.x
console, you should always unload and reload the pserver.nlm module to
register the changes. The NIC can be configured and ready before the
pserver.nlm is reloaded, or NIC can be reset after pserver.nlm is
reloaded.
8. A web browser can also be used to see the RPRINTER attachments, etc.
and status.
Novell Troubleshooting Tips
This section provides information on possible solutions to some standard
configuration errors. If you require technical support, please have as much of
the following information available when you call:
1. What level of software are you running?
2. What type of attachment do you have?
3. What is your host operating system?
4. Give a detailed description of the problem.
5. How often, and when, does the problem occur?
6. Give a detailed description of your network and the components attached.
Please follow these tips to determine what the problem may be with your NIC
configuration.
NetWare 3.x - No PSERVER Connection
• Has the NIC been power cycled once the PCONSOLE steps were
completed? This will make the print server boot up and realize which print
queue and file server it needs to service.
• Is the NIC already servicing a queue on another file server? If so, it can
not service another file server at the same time.
• When defining a new print server within PCONSOLE, did you use the
correct name for the NIC (e.g., M_071C1A)? By default, it only recognizes
itself as
M_xxxxxx where xxxxxx equals the last six digits of its
Ethernet address found on the configuration printout.
• When defining a new printer name within PCONSOLE, did you use a pre-
defined destination/queue rather than a name of your own? By default,
the NIC only recognizes names like “d1prn
.” All other names will be
ignored by the device.
• Is the NIC in Bindery mode as seen under the list pserver output
on the device? If servicing only a NetWare 3.x file server, it must be set to
handle Bindery services. The default setting is “Bindery.”
• Is there an available NetWare user license for the NIC to use while it acts
as a PSERVER? Every PSERVER takes up one user license since it logs
in to the Novell file server.