I. warranty and servicing – Ricoh CAPLIO G4 WIDE User Manual

Page 186

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Appendices

186

I. Warranty and Servicing

1. This product is backed by a limited warranty. During the warranty period mentioned in the Warranty supplied

with your camera, any defective parts will be repaired free of charge. In the event of a camera malfunction,
contact the dealer from which you purchased the camera or your nearest Ricoh service office. Please note that
you will be not be reimbursed for the cost of bringing the camera to the Ricoh service office.

2. This warranty does not cover any damage resulting from:

1. failure to follow the instructions in the instruction manual;
2. repair, modification or overhaul not conducted by an authorized service center listed in the instruction man-

ual;

3. fire or natural disaster;
4. Improper storage, such as exposing the camera to high temperatures, humidity, or mothballs; storing it with

a leaking battery; storing the camera in a dirty condition so that it becomes moldy; or otherwise insuffi-
ciently caring for the camera;

5. Submergence; exposure to floods or spilled alcohol or other beverages; allowing sand or mud to enter the

camera; exposure to physical shocks; or dropping the camera.

3. After the warranty period has passed, you will be liable for all repair fees, including those incurred at an autho-

rized service center.

4. You will be liable for all repair fees, even within the warranty period, if the warranty card is not attached or if

the distributor's name or the purchase date have been changed or are not indicated on the card.

5. Expenses for overhaul and thorough inspection by special request of the customer will be charged to the cus-

tomer, whether or not they are incurred during the warranty period.

6. This warranty only applies to the camera and not to the accessories, such as the case and strap, nor does it

apply to the battery and other consumables provided.

7. Any consequential damages arising from failure of the camera, such as expenses incurred in taking pictures

or loss of expected profit, will not be reimbursed whether they occur during the warranty period or not.

8. The above provisions refer to repairs offered free of charge, and do not limit your legal rights. The intention of

the above provisions is also described in the warranty card provided with this camera.

9. Parts essential to the servicing of the camera (that is, components required to maintain the functions and qual-

ity of the camera) will be available for a period of five years after the camera is discontinued.

10. Please note that if the camera is seriously damaged by flooding, submergence, infiltration of sand or mud, vio-

lent shocks or dropping, it may not be repairable, and restoration to its original condition may be impossible.

• Before sending the camera in for repair, check the battery and read the instruction manual again to ensure proper operation.
• Some repairs require a significant amount of time to be completed.
• When sending the camera to a service center, please include a note which describes the defective part and the problem as precisely

as possible.

• Remove all accessories not related to the problem before sending the camera to the service center.
• Before taking any important pictures (such as at weddings, on trips abroad, etc.), test the camera to check operation and ensure

proper functioning. We recommend that you keep this manual and spare battery on hand.

• This warranty does not apply to data stored on an SD Memory Card or in internal memory.

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