The display is lit, but the printer does not print – Tally Genicom MATRIX PRINTER 2250 User Manual

Page 107

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The display is lit, but the printer
does not print

1. Check that the printer is Online. If the displays shows Offline, then

press the key Online. Try to print again.

2. Check the connection from the printer to the computer (interface cable).

Check that the interface cable is properly connected to the computer and
to the printer.

Check that it is the correct interface cable for your printer. Information on
the interface is located in the section

Connecting the printer to the com-

puter

and in chapter

Interfaces

.

Check that the printer is properly adapted to the computer (configured).
Refer to chapter

Menu description table

. Check the parameter set in the

Setup menu under I/O (serial/parallel) and if necessary correct it.

3. Check that paper is inserted and loaded. Refer to the section

Inserting

paper

.

BACK

QUIT

?

PRINT

Reference manual

Troubleshooting

97

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