Tandberg Data VXA-320 (VXA-3) - Manual (Page 50)

36
P RODUCT M ANUAL 433689-01
C
HAPTER
5 S
ERVICE AND
M
AINTENANCE
U
PGRADING
F
IRMWARE
You can obtain firmware for the VXA-320 tape drive from the Tandberg Data
web site or from Tandberg Data Technical Support. To upgrade the software,
you need to use VXATool, a diagnostic program used on the host computer for
configuring, troubleshooting, and upgrading firmware in the VXA-320 tape
drive over the tape drive’s SCSI interface. VXATool is available for a variety of
operating environments.
Download VXATool free of charge from the Support section of Tandberg
Data’s web site at www.tandberg.com . The readme file that accompanies the
program (or the online help for the Windows version) provides instructions
for using VXATool.
O
BTAINING A
D
IAGNOSTIC
L
ISTING
You can obtain a diagnostic listing (dump) from the tape drive using VXATool
(described in the previous section). You can download the VXATool program
from Tandberg Data’s web site at www.tandberg.com . The readme file that
accompanies the program (or the online help for the Windows version)
provides instructions for creating a diagnostic listing.
!
Important Always check Tandberg Data’s web site to make sure that you have
the most current version of VXATool.