10 troubleshooting guide – TechniSat TechniBox VIACAM User Manual

Page 45

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45

Problem

No picture, no sound,
Display off

No picture, no sound, Display
on

Picture shows intermittent
blocks. May switch to still
image, no sound, at times scre-
en black and note “No signal”

Sound OK, screen blue mode

Sound OK, no picture

No reception of channels pre-
viously received

Remote control not working

Time not displayed in Standby
mode

Possible Cause

No power

Short circuit in LNB connection

Defective or missing Cable
connection

LNB defective

Wrong external unit set on
receiver

Dish positioned incorrectly

Heavy rain or snow

Dish positioned incorrectly

Dish too small for this location

Obstruction between dish and
satellite (e.g. tree)

Radio mode selected

SCART connector not properly
inserted

Dish faulty, or position changed

Channel moved to another
transponder

Channel no longer broadcast

Batteries spent

Time not entered

Solution

Check power plug and cable
Check status of power switch
on back panel

Switch receiver off, repair short,
switch receiver on again

Check all cable connections

Replace LNB

Correct setting (see point 5.4)

Correct dish position

Clear dish of snow

Correct dish position

use larger dish

Mount dish with uninterrupted
view

Switch to TV mode

Check SCART connections

Check dish

Initiate search (see point 7.7)

None

Replace batteries

Set to ARD or other channel for
30 secs. to acquire time

10 Troubleshooting Guide

bed_anl_ViaCam_engl_2.qxd 30.03.01 14:21 Seite 45

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