Self-test error messages – Texas Instruments 5000 User Manual

Page 98

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Table 4-1 Self-Test Error Messages

Diskette drive 0 failure

This message indicates the internal floppy diskette (drive A) has failed. Press
CTRL-ALT-ESC to ensure that drive type is correctly set (3.5 inch, 1.44MB).

Run the Diagnostics to check drive A as described in Paragraph 4.2.5. Also
try using a new, correctly formatted diskette.

Diskette read failure - strike F1 to try to retry boot

This message indicates the diskette is defective or not formatted.

Try another known good formatted diskette and press F1:

Fixed disk failure

This message indicates the system disk drive failed to complete the self-test
or that the nonvolatile random-access memory (NVRAM) is configured
incorrectly for the installed drive type.

Press CTRL-ALT-ESC to ensure that the hard disk type is correctly
identified in Setup (should be default for the internal hard drive).

Press the CTRL-ALT-DEL keys to attempt to reboot the system. If the error
occurs a second time, run the diagnostics as described in paragraph 4.2.5.

Fixed disk read failure - strike F1 to retry boot

This message indicates that the hard drive improperly formatted, or that a
hardware failure has occurred in the hard disk subsystem.

Press CTRL-ALT-ESC to ensure that the hard disk type is correctly
identified in Setup (should be default for the internal hard drive).

If the booting process still fails, run the diagnostics as described in
paragraph 4.2.5.

Invalid configuration information

This message indicates the computer has been configured incorrectly.
Check the settings in the Setup program menu. Also, NVRAM battery failure
(resulting in loss of configuration data) can generate this error message.
Install PC Adapter and recharge system. If problem persists, replace Main
Board.

Keyboard clock/data line failure

This message indicates either the keyboard or the external keyboard (if one
is installed) is defective. If the computer has an external keyboard
connected, check the connection to ensure that it is connected correctly. If
the problem still exists, run the diagnostics as described in paragraph 4.2.5.

Keyboard stuck key failure

This message indicates the self-test has detected a stuck key on the
keyboard. Try the keyboard keys to determine if they appear to be working
properly and reboot the computer.

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Note: Also, ensure that no key is pressed during power up and that no keys
are jammed.

4-6 Troubleshooting Procedures

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