Other, Auto flush (continued) – Toto NEOREST MS990CG User Manual
Page 45
45
T
roubleshooting
Other
ProblemPossible Cause
Solution
Make sure that the water shutoff valve
is open enough to allow proper flow of
water.
Clean the water supply filter. (See
page 34.)
—
Make sure that the water shutoff valve
is open enough to allow proper flow of
water.
Wait until the water supply is restored.
—
—
Tighten the bolts with a monkey
wrench.
The toilet does not
flush properly (the
"water pressure" light
is flashing).
Is the water shutoff valve open?
Is the water supply filter dirty?
Is water being used in other areas of the
household or building? (The "water pressure"
light flashes if the water pressure is too low for
the toilet to flush properly.)
Is the water shutoff valve closed?
Has the water supply to the house been cut off?
In the following situations, the toilet seat sensor
may become activated:
●
when standing in front
of the toilet seat;
●
when closing/opening the
toilet seat and lid;
●
when cleaning the toilet;
●
when using the toilet bowl flush lever
If the temperature inside the toilet unit is too
cold, the Washlet automatically drains itself of
water to prevent frozen pipes. When this
happens, you will hear water draining for
approximately 10 seconds, but this is not a
malfunction.
Are the bolts loose?
Water does not spray
when the toilet is
flushed.
Auto Flush (Continued)
ProblemPossible Cause
Solution
Move away from the toilet and wait for
3 seconds. (See page 21~22.)
Change your position on the toilet seat
or the position in which you are
standing or raise the clothing you are
wearing to allow the sensor to detect
bare skin.
Make sure that the sensors are not
covered, as this will prevent the
infrared light from projecting.
The toilet bowl flush
function does not
automatically turn on.
Is the "sensor" light on the main unit display
OFF? When it is OFF, standing in front of the
toilet will not activate the Auto Flush function.
The sensors in the toilet seat sensor and motion
detection sensor may not work properly
depending upon the way in which the user sits
on the toilet seat, or stands in front of it, or the
color of the clothing or type of fabric worn.
Is the toilet seat sensor or motion detection
sensor covered up by your clothing? Are the
sensors covered with dust or water?
The toilet flushes by
itself.
Water sprays from
the area near the
wand even though no
one is seated on the
toilet seat.
Water leaks from the
pipe fittings.