Troubleshooting, Monitoring print server activity 4-19 – Tektronix 200 Series User Manual

Page 59

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Novell NetWare Configuration

4

User Manual

4-25

Troubleshooting

Printer does not appear in the Advanced ConÞguration Tool

1.

Make sure that the printer is turned on and properly connected to
the network.

2.

Verify that the Ethernet frame type used by the printer is
supported by the Þle server. The conÞguration page reports the
frame type used by the printer. For information on printing the
conÞguration page, see ÒYour printerÕs conÞguration pageÓ on
page 2-3.

If the frame type is set to Adaptive, the printer uses the frame type
of the Þrst Þle server that responds to a broadcast from the printer.
The printer broadcasts packets in the following order:

IEEE Ethernet 802.3

IEEE Ethernet 802.2

DIX Ethernet II

IEEE Ethernet 802.3-SNAP

See the NetWare AdministratorÕs Manual for more information on
frame types.

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