Whom to call for help, Whom to call for help 1-3 – Tektronix 200 Series User Manual
Page 9
Introduction
1
User Manual
1-3
Whom to call for help
Customer support
Call your dealer or a Tektronix sales representative for assistance, or in the
U.S.A. and Canada, call the Customer Support Hot Line:
1-800-835-6100
.
Automated information by fax
As an alternative to calling the Customer Support Hot Line, call HAL, our
automated information system. HAL faxes you information immediately.
Topics include:
■
The latest technical hints and tips
■
Solutions to most common technical problems
■
Application notes (for example, QuarkXpress, CorelDRAW!)
■
Product information such as data sheets and sales literature
To order a complete technical support catalog listing all available articles
offered by HAL, from any touch-tone phone call
(503) 682-7450
directly, or
call
1-800-835-6100
(6:00 am - 5:00 pm, PST). For complete instructions on
using HAL, refer to your printerÕs user manual.
Printer service and repair
If your printer needs service or repair, call
1-800-547-8949
(in the U.S.A.,
from 5:00 am to 5:00 pm PST). Outside the U.S., contact your nearest
Tektronix dealer.