Contacting technical support – Zebra Technologies ZEBRA QL UMAN-QLP-001 User Manual

Page 63

Advertising
background image

63

QL Plus Series User Guide

To terminate the Communications Diagnostics Mode and re-

turn the printer to normal operations:

1. Turn the printer OFF.
2. Wait 5 seconds.
3. Turn the printer ON.

Contacting Technical Support

If the printer fails to print the configuration label, or you en-

counter problems not covered in the Troubleshooting Guide,
contact Zebra Technical Support. Technical Support ad-
dresses and phone numbers for your area can be found in
Appendix D of this manual. You will need to supply the fol-
lowing information:

• Model number and type (e.g. QL 420 Plus)
• Unit serial number (Found on the large label on the back

of the printer, also found in the configuration label print-
out. Refer to Figure 26)

• Product Configuration Code (PCC) (15 digit number found

on the label on the back of the unit)

Advertising