Philips HR1870 - Manual (Page 13)

Environment
- Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an official collection point for recycling. By doing this, you help to preserve the
environment (Fig. 28).
guarantee and service
If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer Care Centre in your country. You find its
phone number in the worldwide guarantee leaflet. If there is no Consumer Care Centre in your
country, go to your local Philips dealer.
Ordering accessories
To purchase accessories for this appliance, go to your Philips dealer or a Philips service centre.
If you have any difficulties obtaining accessories for your appliance, please contact the Philips
Consumer Care Centre in your country. You find its contact details in the worldwide guarantee
leaflet. You can also visit www.philips.com/support.
troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Solution
The juicer does not
work.
The appliance is equipped with a safety system. If the parts have not
been assembled correctly, the appliance does not work. Switch off the
appliance and check whether the parts have been assembled in the
right way.
The juicer stops during
use.
The juicer is overheated. Switch off and unplug the appliance. Remove
the pulp from the integrated pulp container. Wait until the appliance
has cooled down. Then press the overload protection button on the
bottom of the motor unit.
The juicer slows down
during use.
The integrated pulp container has reached its maximum capacity. Switch
off the appliance and remove the pulp from the integrated pulp container.
The appliance makes a
lot of noise, gives off an
unpleasant smell, is too
hot to touch, gives off
smoke etc.
It is common for a new appliance to produce an unpleasant smell or
emit a little smoke when it is first used. The phenomenon stops after
you have used the appliance a few times.
The appliance is blocked. Check if any fruit or vegetable is stuck in the
filter. If so, switch off the appliance, remove the stuck part and start
juicing again.
The appliance may produce an unpleasant smell or emit some smoke
if it has been used to process excessive loads. In that case, switch off
the appliance and let it cool down for 60 minutes. If the problem
persists, contact the Philips Consumer Care Centre in your country.
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