Printronix P8000 Series Cartridge Ribbon Printer User Manual

Page 321

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Printing a Hex Dump

321

E-Net Test Unavailable

Yes

The ethernet PCBA did not
initialize correctly.

Cycle power. Wait for “E-Net
Ready” to display, then retry
operation. If it still fails, contact
your authorized service

representative.

1

ERROR NOR
FLASHED WAS

NOT CLEARED

No

Problem programming Boot
Code.

Contact your authorized service

representative.

1

ERROR: DC
PROGRAM NOT
VALID

Yes

The printer cannot find the
data controller program or
the validation checksum is
corrupt.

Download the program again. If
the message appears, contact
your authorized service

representative.

1

ERROR: LOCKED
SN=nnnnnnnnnnnnnnn
nnnnnn

No

nnnnnnnnnnnnnnnnnnnnn is
the serial number of the
printer’s security key. The
SPX serial number does not
match the printer’s serial
number and cannot be used
with the printer.

Contact your authorized service

representative.

1

ERROR: NVRAM
FAILURE

No

The non-volatile SRAM on
the controller board has
failed.

Contact your authorized service

representative.

1

ERROR: PROGRAM
NOT COMPATIBLE

Yes

The printer is not compatible
with the downloaded
program.

Use the correct emulation
software options(s) for this
printer model.

ERROR: PROGRAM
NOT VALID

Yes

The printer does not see a
program in flash memory.

There is no program in printer
memory. Download the
emulation.

ERROR: SECURITY
KEY NOT DETECTED

No

The security key is not
present or failed.

Contact your authorized service

representative.

1

ERROR: WRONG
CHECKSUM

No

The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during
downloading.

Contact your authorized service

representative.

1

ERROR: WRONG
OEM

No

The SPX inserted in the
debug port is not intended
for this model printer or this
OEM.

Contact your authorized service

representative.

1

ERROR: WRONG
PRINTER TYPE

No

The SPX inserted in the
debug port is not intended
for this model printer or this
OEM.

Contact your authorized service

representative.

1

Table 24. LCD Message Troubleshooting Table (H-Series)

Displayed Message

Can User

Correct?

Explanation

Solution

Fault Messages (H-Series with Numerical Prefix)

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