Xylem CVD-2000 CELLULAR AUTODIALERS - Manual (Page 26)

Global Water
800-876-1172
• globalw.com
- 26 -
d) Caution
Do not use the dialer if a gas leak is suspected or during lightning.
e) Problems
If liquid or a foreign object penetrates the unit, disconnect it immediately and
contact your installer or other qualified technician.
Before calling Global Water, please make sure.
1. You have read this manual and understand how to operate the dialer.
2. Your phone line is working.
3. You check out the entire system, including external hookup wiring and
sensors attached.
Other issues:
f) Call us for tech support: 800-876-1172 or 916-638-3429 (many problems can be
solved over the phone). Fax: 916-638-3270 or Email: [email protected] .
Be prepared to describe the problem you are experiencing including specific
details of the application and installation and any additional pertinent information.
In the event that the equipment needs to be returned to the factory for any reason,
please call to obtain an RMA# (Return Material authorization). Do not return
items without an RMA# displayed on the outside of the package.
Include a written statement describing the problems.
Send the package with shipping prepaid to our factory address. Insure your
shipment, as the warranty does not cover damage incurred during transit.
g) When calling for tech support, please have the following information ready;
1. Model #.
2. Unit serial number.
3. P.O.# the equipment was purchased on.
4. Our sales number or the invoice number.
5. Repair instructions and/or specific problems relating to the product.
h) Federal Communications Commission Radio And Television Interference
Statement For A Class ‘B’ Device
This equipment generates and uses radio frequency energy and if not installed and
used properly, that is, in strict accordance with the manufacturer’s instructions,
may cause interference to radio and television reception. It has been type tested
and found to comply with the limits for a Class ‘B’ computing device in
accordance with the specifications in Subpart B of FCC Rules and Regulations (as
outlined in the Code of Federal Regulation, Title 47), which are designed to