Pach and Company AeGIS 4000P Manual - Manual (Page 9)

Pach and Company warrants the wiegand card, clam, and keyfob to be free of defects in material or workmanship for a
period of three (3) months from the date of invoice. The above warranty is subject to the following conditions.
1. The products must be properly installed as specified; and maintained or used as intended.
2. Cause of product failure is not due to vandalism or malicious mischief, improper installation, abnormal physical or
electrical stress, lightning, power surges, misuse, negligence, accidents, or Natural disasters.
3. Warranty is immediately null and void if the product has been altered, repaired, or modified without express written
authorization from Pach and Company Technical Department, with such authorization given only to manufacturer approved
dealer/installers.
4. Under no circumstances will Pach and Company honor warranty any product found to have been altered, repaired, and/or
modified by the end-user consumer.
5. Pach and Company reserves the right to repair the product, or replace a warranted product with a like product of equal
value in the event original product cannot be repaired.
6. Distributors and/or Dealer-Installer must first obtain a Return Merchandise Authorization (RMA) number from Pach and
Company Technical Department before returning any product to factory for repair, whether under warranty or not. No returns
accepted without RMA.
7. Return Merchandise Authorization (RMA) numbers will not be issued to the end-user consumers. Consumers must
contact their selling dealer-installer for any/all warranty issues.
8. Distributor and/or Dealer-Installer are responsible for all shipping charges, incl. freight and insurance fees, for products
shipped to Pach and Company repair center.
9. Pach and Company warranty does not guarantee any product to be free of operation error or service interruption in any
way during the course of daily product operation.
10. Pach and Company is not responsible for the time, travel, and/or labor costs of any distributor and/or dealer-
installer, including but not limited to, any expenses to install, uninstall or reinstall hardware/software/firmware related to war-
ranty issues, product enhancements, or product failures.
AeGIS PARTS LIMITED WARRANTY
II. NON-WARRANTY REPLACEMENT PARTS POLICY
Pach and Company parts are warranted to be free of defects in material or workmanship for a period of six (6) months), from
the date of purchase or repair. This warranty extends only to wholesale customers who buy direct from Pach and
Company or through Pach and Company’s normal distribution channels. Consumers must obtain warranty informa-
tion from the selling dealer and/or installer as to the nature of the dealer’s warranty, if any. All contact to Pach and
Company from the end user consumer will be referred to the consumer’s selling dealer and/or installer.
This Pach and Company Limited Warranty is in lieu of all other warranties express or implied and all Pach and
Company warranties are subject, but not limited, to the following conditions.
REPLACEMENT PARTS
1. The products must be properly installed as specified; and maintained or used as intended.
2. Cause of product failure is not due to vandalism or malicious mischief, improper installation, abnormal physical or electri-
cal stress, lightning, power surges, misuse, negligence, accidents, or Natural disasters.
3. Warranty is immediately null and void if the product has been altered, repaired, or modified without express
written authorization from Pach and Company Technical Department, with such authorization given only to manufac-
turer approved dealer/installers.