Appendix c. troubleshooting, Appendix b. performance information – PROLiNK PIC1007WP User Manual User Manual

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Appendix

B. Performance Information

1.

Video Performance Information

The video quality is dependent on the video parameter settings and the network quality. If you want to have
a better video quality, you will usually set higher resolution and higher frame rate. This

is fine when you are

viewing the video locally in the same network. But when you want to see the video remotely through the
Internet, you need to know the Internet speed (bandwidth) connected to your home network. If you set the
“Internet speed” setting

to very high, but your actual Internet speed (bandwidth) is relatively low, it may give

you a bad video quality. In some cases, the video display could even be disconnected. In order to have the
best video quality,

do a speed test on your broadband service from your ISP and note down the average

speed from the test results. Then set the “Internet speed” of the IP Camera slightly below the average test
results.
When multiple users are viewing the videos from the same IP Camera simultaneously, the Internet speed
needs to be increase by multiplying the video bandwidth with the number of users. If your actual Internet
speed is not sufficient, try reduce the resolution and frame rate to accomodate the multiple users.

2.

WiFi Performance Information

The WiFi performance is dependent on the distance between the IP Camera and the AP (Access Point) / router
and the number of devices connected to the AP/router.

Take into consideration if there are any barriers like

wall or floor between the IP Camera and the AP/router. I

f both device are situated in open space, check if the

performance will be interfered

during rainy day. The antenna gain and it’s direction in the AP/router will also

affect the WiFi performance. In general case, when the IP Camera is set to

256kbps in video setting and there

are no other interference between the IP Camera and the AP/router, the working distance is about 100 meters
between IP Camera and the AP/router.

3.

PIR and Motion Detection Performance Information

The motion detection is based on the

changes in video captured by the IP Camera. Any changes in the

video including moving objects (car, human, pet, door, leaves) or even light change (morning/evening) in
the surveillance area could trigger the detection. The sensitivity of the motion detection is based on the
size of the moving objects,

the higher the sensitive means it can detect smaller objects.

The PIR detection is based on the

abrupt temperature change on the environment, any object with

temperature

(human or animal ) moving into the detection area will trigger the PIR detection. But when

the environment temperature is about the same temperature of human body( about 37 degree Celsius ),
the PIR detection could fail. The PIR detection

effective distance is about 7 meters.

If the detection purpose is on human intruders, the PIR will be the better choice to avoid false alarm.

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