ADIC Scalar Series - Manual (Page 59)

Troubleshooting and Diagnostics 49
4 If you are writing data, make sure that the cartridge is write enabled (move the write-protect switch to the
enabled position).
4 Check the data cartridge you are using. If your library has DLT2000XT drives installed, you can only use
CompacTape III and CompacTape IIIXT cartridges. The DLT4000 and DLT7000 drives can use
CompacTape III, CompacTape IIIXT, and CompacTape IV cartridges.
4 If the cartridge has been in use for a long time or if it has been used frequently, try using a new cartridge.
4 Clean the drive head.
Library Error Codes
If, during operation of your Scalar Library an error occurs, the library will halt the current operation and an error
code will be displayed on the operator’s display. The error code is displayed at the beginning of the 4th line and
will consist of 2 hexadecimal characters. The first three lines will not be changed.
In all cases, after removing the cause of the problem push MENU to return the Scalar Library to the On-Line
Mode.
If you cannot find a cause for the error, try to return the Scalar Library to the On-Line Mode by pressing ALT
and/or ENTER. If that does not work, or if the error code reappears, call adic Customer Assistance and be
prepared to tell them what the error code is – and what the conditions are (see When You Call adic Customer
Assistance later in this chapter).
See Appendix D: Error Codes in this manual for a detailed description of each error code. This appendix is also
available for downloading from our World Wide Web site; www.adic.com, or by calling the adic Customer
Assistance Center.
Environmental Considerations
For best performance of your Scalar Library, and to minimize the chance of condensation, please observe the
following guidelines:
p Install your Scalar Library on a level floor.
p If you expose cartridges to temperatures outside the operating limits – 40-113°F (5-40°C) – stabilize them by
leaving the cartridges in the operating temperature for a minimum of two hours before you use them.
p Avoid temperature problems by ensuring that the Scalar Library rear panel is not obstructed so that the drives
have adequate ventilation.
p Position the Scalar Library where the temperature is relatively stable (i.e., away from open windows, fan
heaters, and doors).
p Avoid leaving cartridges in severe temperature conditions, for example, in a car standing in bright sunlight.
p Avoid transferring data (reading from and writing to cartridges) when the temperature is changing by more
than 15°F (10°C) per hour.