Proface APL3000B - Node Box PC User Manual
Page 94
Chapter 4 Troubleshooting
4-3
The OS
does not
operate
properly.
I did not shut
down or reboot
the unit, but the
“CMOS CHECK
SUM ERROR”
occurred.
A possible cause is that clock data backup drained the
battery. Replace the battery. Since the BIOS setting will
be lost when the battery is removed, it should be
configured again after replacing the battery. The following
conditions may accelerate the battery drain.
• The temperature of the surrounding environment
frequently changes from low to high.
• The extended board in use exhausts more power of
battery for clock data backup.
The connected peripheral device
does not work.
Is the power cable connected properly?
Is the peripheral device connected properly?
-> Refer to the manual for the connected device.
Does the device require driver setup?
-> Refer to the manual for the connected device and set
the driver properly.
Did you start the PS-A unit with a USB device connected?
ÆIf the PS-A unit is started while USB memory or
another USB device is connected, the following
phenomenon may occur depending on the device.
• It takes about 1 minute before the OS starts up.
• If the USB device is not recognized, set [Power on
Delay] to [Enable]. This may solve the problem.
The touch panel does not
respond.
You need to install the touch panel driver when you use
the PS-A with no pre-installed OS.
The touch position recognized in
the touch panel deviates from
the actual touch.
Have you calibrated the touch panel?
The touch panel does not
respond even after the touch
panel driver is installed.
If the touch panel does not respond even after the touch
panel driver is installed, possible causes are:
The connected external device (including a keyboard and
a mouse) may not be compatible with the PS-A.
->Disconnect the external device and check the touch
operation.
A touch panel driver (or drivers) other than the driver
downloaded from the Pro-face support site "Otasuke Pro!"
is installed in the PS-A.
->Uninstall such a driver(s) and make sure that only the
driver downloaded from "Otasuke Pro!" is installed in the
PS-A. Then check the touch operation.
The touch panel driver setting has been changed.
->If the touch panel driver setting has been changed,
touch actions may not work properly. Please contact your
local PS-A distributor.
Problem
Countermeasure and reference page
SEE
PS-3650A/3651A Hardware Manual
4 Maintenance
SEE
PS-3650A/3651A Hardware Manual
3 Hardware Installation
SEE
Touch Panel Driver (Mouse Emulator) (page1-
SEE