Triton FT5000 User Manual - Manual (Page 117)

9 7
M
ANAGEMENT
F
UNCTIONS
Coupons / Messages
Introduction
Coupons are typically used as a promotional incentive, offering a product, service,
or discount as an incentive for making withdrawals from the ATM. Such incentives
are typically referred to as “prizes” or “awards.”
Messaging enables the store owner to personalize messages to the customer. Typi-
cal messages are “Welcome” and “Surcharge”.
Coupons are triggered by the occurrence of either a withdrawal above a certain level
(Level coupon), or as a random percentage (Random coupon) of all transactions
(withdrawals, balance inquiries, or transfers), or both.
When triggered, the coupon is printed by the terminal at the conclusion of the
transaction. The information printed on the coupon will depend upon what you
previously entered as the coupon message. The Level and Random coupon mes-
sages do not have to be the same.
A notification screen appears on the ATM’s display to inform the customer that a
prize coupon is printing.
Messages are composed in the Management Functions to notify customers, ad-
vertize products, etc. The options are: 1) Welcome Message, 2) Store Message, 3)
Marketing Message, 4) Exit Message, 5) Terminal Owner Message, 6) Surcharge
Owner Message, and 7) News Ticker Message.
Configuring Coupon Awards
The following examples should help you understand how to award coupons based
on either a level or percentage basis, or both.
Level Coupon Award
If you want each of your customers to receive a prize coupon ONLY upon making a
withdrawal of 20 dollars or more (for example), then do the following for coupon
Printed 1:
1. Enable a minimum amount of 20 dollars and a maximum amount equal to the
ATM’s maximum withdrawal amount.
2. Enter a random percentage of one hundred (100%).
3. Enter a message you want to appear on the level-based coupon.
Result: ALL customers making withdrawals of 20 dollars or more will receive a prize.