Triton FT5000 User Manual User Manual
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E
RROR
R
ECOVERY
ERROR RECOVERY PROCEDURE
11
1.
Attempt to Reset Terminal Error. If the error condition is cleared, go to
Step 2. If the error condition is not cleared, go to Step 4.
2.
If the error clears, perform a Test Dispense to provide an additional level of
assurance that the ATM is fully operational. After completing the Test
Dispense, continue with Step 3.
3.
If the Test Dispense was successful, return to the Customer Welcome screen
and resume normal operation. If the Test Dispense was not successful,
continue with Step 4.
4.
Follow the Currency Replenishment procedure to access the cassettes in
the dispensing mechanism. Check the labels on the cassettes. If a duplicate
cassette is installed, replace it with the correct non-duplicate cassette. If
necessary, use the Inject New Cassette ID procedure to ensure each cassette
has a unique ID (A, B, C, or D). Continue with Step 5.
5.
Attempt to Reset Terminal Error using the procedure in Step 1 If the error
condition is cleared, perform a Test Dispense according to the procedure in
Step 2. If the Test Dispense was successful, return to the Customer Welcome
screen and resume normal operation using the procedure in Step 3. If the
error condition has not been cleared, go to Step 6.
6.
If the error condition was not cleared after following the steps outlined
above or occurs again after a period of normal operation, contact your service
provider for assistance.