Triton FT5000 User Manual - Manual (Page 91)

7 1
M
ANAGEMENT
F
UNCTIONS
F
ACTORY
D
EFAULT
: N/A
D
ESCRIPTION
: (M
ULTI
-
CASSETTE USE
)
The F
ORCE
U
NLOCK
C
ASSETTE
function provides a means of overriding the unlocking mecha-
nism associated with a specific cassette. It is only to be used immediately after failure of a
normal cassette unlock operation.
Occasionally a condition may occur that prevents a cassette from being removed from the
dispensing mechanism. A note that is lodged or jammed in a cassette’s 'gate' could cause such
a condition, for example. The gate is a mechanical shutter on the feed end of a cassette, which
lowers to allow notes to be dispensed and raises as a security precaution when the cassette
is removed from the dispensing mechanism.
During a normal unlocking operation (see the description of the Cassette Parameters func-
tion) when the gate is closed, the cassette releases an associated mechanical latch allowing the
cassette to be removed from the body of the dispensing mechanism. If the gate does not fully
close, the cassette will not release the latch and the cassette will remain locked in the
mechanism.
If you find that a particular cassette cannot be removed after performing the normal unlock
operation, do not attempt any other action, such as a Reset Dispenser, or make multiple
attempts to perform a normal unlock operation.
The First Step after encountering a problem with a normal unlock operation is to use the
Force Unlock function to attempt to release the applicable cassette from the mechanism.
To initiate a Force Unlock operation on a specific cassette, select the option button on
F
ORCE
U
NLOCK
C
ASSETTE
the menu that corresponds to the feed channel of the affected cassette or reject vault.
Once the cassette has been removed from the dispensing mechanism, carefully remove any
notes that are sticking out of the cassette. Re-insert the cassette into the dispensing mecha-
nism and perform a normal Lock operation, followed by a normal Unlock operation. You
may now remove and replenish the cassette as normal.
A
CCESS
I
NSTRUCTIONS
:
1. From the MAIN MENU screen,
select the DIAGNOSTICS option
by pressing number (2) on the
keypad.
2. Enter the DISPENSER diagnos-
tics menu by pressing number
(4) on the keypad.
3. To display the FORCE UN LOCK
CASSETTE options screen,
press number (5) on the keypad.